Terms of Use

General
These terms apply to sales of consulting services, training services, management services, administration services, brochures, books, CDs, e-services, newsletters, magazines and any combination of these products, services and packs of information as determined by E-Training AC  called as ‘supplier’. The so called “Customers” are the buyers or subscribers to (a) services, (b) the products provided by the supplier as above, (c) licenses, (d) advice,

The provided goods (products and services) may differ from those advertised in the Supplier’s catalog or other promotional material due to their evolution. Such differences will not substantially alter the Goods. These terms and conditions will be construed in accordance with the laws of the Hellenic Republic.

Prices
the “Supplier” reserves the right to change the content and / or shipping or shipping costs of any Product at any time without prior notice. The payable price is the total price specified in the Supplier’s current pricelist plus the applicable packaging, mailing and delivery costs (“delivery charge”), minus any discounts agreed in writing by the Supplier in advance.

The price paid for the licensed products and services after the initial period of validity will be the price specified in the Supplier’s current pricelist unless agreed in writing at least 30 days prior to the expiration date of the applicable license agreement. Any discounts agreed by the Supplier on the date of these terms and conditions are considered valid only for the duration of the license period. Prices may be subject to VAT at current prices. If applicable, VAT amounts will be clearly displayed on the Customer’s invoice.

Licenses
Licensing agreements begin from the date of the order (“Start date”) and continue until (a) the expiration date; (b) the termination of agreements by the supplier or the customer, which must be done in writing, notice. General License Agreements will detail (a) the Start and End Dates, (b) the minimum and anticipated number of apprentices assessed for the course content covered by the agreement, and (c) any other needs, terms and conditions.

In the case of companies, the Customer agrees to provide the “Supplier” immediately upon request with satisfactory proof of the number of his employees. This will normally be facilitated by writing a summary salary report that has been approved in writing either by a manager of the Customer’s business or by a qualified accountant acting on behalf of the Customer’s business. Vendor will notify the customer in writing no later than 30 days of any change in the license price, terms and conditions.

First Customer Offer: To benefit from an unlimited 3 month access period a) You must be authorized signatories for your Company and have a minimum 24-month license; (b) Complete and approve payment information to begin the Payment from the next billing period after the end of the two-month unlimited access period. (C) The price point in the license agreement will be determined by the maximum number of registered learners in your system during the bimonthly access period, unless otherwise agreed in writing by the vendor at least 30 days before the charge begins and the Total number of trainees in the system each month, to at least 80% of the number of registered learners in your system during the unlimited 2 month access period. (D) The license agreement may be canceled by any of the parties at any stage, with a 30-day written notice. However, we advise the Company ‘s customer’ upon termination of the two – month unlimited access right to declare to the supplier in writing 20 days (before the end of the period) the intention to continue or interrupt because otherwise you will be charged for all of this Plus the associated administrative costs for the full settlement of your obligation.

Sales Policy: Trial, Money Back Guarantee and Return Policy
Products offered on a test or money back guarantee basis allow the Customer to review the Products within the warranty period or refund (28 days from the date of dispatch unless otherwise notified). Customers who do not wish to license the Products will have to return them before the end of the trial or money back guarantee.

Customers who do not return the Products until the end of the trial or refund period will be deemed to have accepted the Goods and will be liable for payment in full. Goods admitted to a fixed sale, which include goods purchased online via a credit card payment service, do not include a trial period, and customers are directly responsible for a full payment according to the sales invoice.

The Customer is also responsible for the cost of returning the item to the Supplier. For protection, the Customer may want to secure the returned items, as the Supplier will not be held responsible for the non-return of returned items or lost or incorrect data sent back to the Supplier. In the case of electronic services, Customers who wish to return the Products under the conditions set out above will have to return the invoice and / or the Sales Confirmation / E-mail Letter with relevant instructions within 7 days of receipt of the Goods. Claims for damage or partial delivery or full loss of shipping must be notified within 28 days of the date of the invoice. Return of the Customer will be processed and returned to the Customer using the same purchase method used to acquire the item. These terms do not affect the Customer’s legal rights as a consumer.

Cancellations
There is no refund in case of cancellation at any point during the validity period of the license for any Product.

Liability
Vendor warrants that the delivered Products will not be free from defects that will impede user access and will meet the required functionalities. Although great care has been taken in preparing and preparing the Products to ensure accuracy, the Supplier will attempt to correct any errors or faults. The Supplier’s full liability and your exclusive remedy will be the replacement of the Goods that do not meet the above warranty. In no event shall the Supplier be liable for any damages of any kind, direct, indirect or consequential (including, but not limited to, loss of profits) that arise, even if the Supplier has been informed of the possibility of such damage. The Vendor does not guarantee the accuracy, content or timeliness of OnLine or electronic services or that these or related systems are free of viruses or other infectious or destructive properties. Time is not essential for the delivery of the Goods and the Supplier’s liability for the wrong delivery or omission of delivery is limited to the replacement of the Goods.

Advertising
The terms and conditions regarding the provision of promotional material in the Suppliers’ stores and / or on the e-commerce platforms are subject to separate terms and conditions.

Payments
Payment for invoiced Goods (products and services) is due within thirty days of invoice, in the currency of the invoice and is drawn in a bank based in Greece or any other such method agreed by the Supplier. Failure to pay all outstanding amounts by the due date may result in withholding of further supplies to the Customer and pursuance of payments through the relevant collections or legal process.